Privacy policy

Welcome to SmartCarts, a Shopify app owned and operated by Simplify Apps Inc. ("Simplify Apps", "SmartCarts", "Company" or "We").

Simplify Apps provides applications for merchants operating on the Shopify platform. This Privacy Notice (the "Notice") outlines our privacy practices in relation to the usage of the SmartCarts app. It also highlights the rights and options available to you with respect to your personal information.

Simplify Apps aims to empower merchants to manage their online stores with efficiency and flexibility. We strive to offer a seamless and intuitive experience through the Shopify platform.

This Notice covers only the SmartCarts app. For privacy practices related to our company website or other services, please refer to our website privacy notice.

PERSONAL DATA WE PROCESS

When you install and use the SmartCarts app, we may collect the following information:

App Installation: Upon installing the SmartCarts app, we collect your email address, Shopify store URL, and Shopify admin information. This data enables us to provide app support and services to your Shopify store.

Usage Data: We collect data about how you interact with the SmartCarts app to help us understand usage patterns and improve our services. This data includes information such as app feature usage, store interactions, and system activities.

Communication Data: When you reach out to our support team or interact with us through various communication channels, we collect your contact details, including your name, email address, phone number, and the content of your messages.

Meta Data: We collect the Internet Protocol (IP) address of the computer or device you use to access the SmartCarts app.

Analytics Data: We use third-party analytics tools, such as Google Analytics, to collect aggregated information about your use of our app.

HOW WE PROCESS AND USE PERSONAL DATA

We process your data for the following purposes:

Communication: We use your contact details to communicate with you, provide support, and send app-related notifications.

App Improvement: We use your usage and analytics data to understand how our app is being used and how we can improve our services.

Security: We use meta data and other information to maintain the security of our app, detect and prevent fraud, and ensure the reliable operation of our services.

We don't share your personal information with third parties, except to facilitate the operation of our services, comply with legal requirements, or as otherwise outlined in this Privacy Notice.

COOKIES

Cookies are small files stored on your device that help us understand how you interact with our app. We use cookies to enhance your user experience, understand app usage, and improve our services. You can always adjust your browser settings to decline cookies or to alert you when a cookie is being sent.

SECURITY AND DATA RETENTION

We implement various measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

We retain personal data as long as necessary to provide our services, support our business operations, comply with legal obligations, resolve disputes, and enforce our agreements.

INTERNATIONAL DATA TRANSFER

Information we collect may be transferred and processed in countries other than your home country. These transfers are carried out in compliance with relevant data protection laws. If we transfer personal data from the European Union or other regions with laws governing data collection and use, we will ensure that the transfers are carried out in accordance with applicable law.

YOUR RIGHTS

If you are located in certain countries, including the European Union, you have certain data subject rights. These rights vary, but they may include the right to: (i) request access to and rectification or erasure of your personal information; (ii) obtain restriction of processing or to object to processing of your personal information; and (iii) ask for a copy of your personal information to be provided to you, or to a third party.

MINORS

SmartCarts is not intended for use by minors under the age of 16, and we do not knowingly collect personal information from minors under the age of 16.

CHANGES TO THIS PRIVACY NOTICE

We may update this Privacy Notice from time to time. If we make any material changes, we will notify you by posting a notice in the SmartCarts app or on our website.

DATA CONTROLLER

SmartCarts Inc. is the data controller of the personal data collected through the SmartCarts app.

CONTACT US

If you have any questions or concerns about this Privacy Notice or our data practices, you can contact us at support@simplifyapps.dev